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Account Deletion Request

Suspension, signing out or uninstalling the app does not delete your account.

Request outside the app

Email [email protected] from the email address used for your account with the subject “dingDUNK account deletion request”. Include your username. Do not send your password or verification codes. Requests are processed after ownership verification; sending an email alone does not delete an account.

Deletion scope

The request covers account identity and associated profile, uploaded content/media, comments, follows, likes, saves and lists. If limited data must be retained for security or legal purposes, its scope, reason and retention period should be explained in our response.

In-app deletion

In the mobile app, open Settings → Account → Delete My Account. You will be asked to reauthenticate and confirm by typing SIL. The account is not marked deleted while cleanup is in progress. A waiting period allows ongoing uploads to finish, then server-side cleanup retries automatically. If it remains pending, continue from the same screen or contact [email protected]. Apple-linked deletion remains pending until the required provider revocation is completed.

Prepare a deletion request email